You can reach our Customer Care team Monday to Friday between 8 a.m. and 8 p.m.
In case of outages or emergencies, our team is available 24/7.
Press 1 for outages and wires down
Press 2 for account balance, payment-related inquiries or to discuss a disconnection
Press 3 for opening or closing your account
Press 4 for forestry emergencies, electrical connections and projects
Press 5 for information about financial assistance programs or to learn how to protect yourself from fraud
500 Commissioners Street
14 Carlton Street